Why a good onboarding process matters?
Nowadays, retaining the cream of the employee crop is difficult for many managers. Hiring new employees is never an easy feat, when there are so many different things to do during the hiring process. Retaining talent is a struggle for many organizations, but here are some pointers you can take home with!
With effective orientation and mainstreaming procedures – which is also known as employee onboarding – this can help to create a much better experience and transition for everyone involved.
It helps to improve your:
· New hire retention rate
· New hire performance
· Overall team culture
· Customer satisfaction
We are sure you’ve heard this before, happy employees = happy customers = an improved bottom line
So, what makes a good onboarding process?
It has been confirmed by The Boston Consulting Group that organizations who invested in onboarding processes experience the highest levels of revenue growth and profit margin on a consistent basis. In order for new hires to thrive, it is essential for organizations to provide a platform to incorporate new hires into their businesses through a structured approach.
Firstly, it is important to establish a clear foundation for the new relationship. Take these steps from our previous article to ensure complete transparency from the outset. Click to read more!
Then, do take note that the preparation before your new hire walks into the office is crucial. It will help to create an impression that will set the stage for future productivity and accountability.
Create structure
On the first day, a structured schedule should be shared with the new hire in order to create clarity around the position.
Establish clear goals
Businesses have to be as transparent as possible to what is expected from the new hire. Outline tasks, goals, objectives, accountabilities, and KPIs, and lay out expectations with regard to meetings and daily/weekly/monthly/quarterly reporting.
Logistics
Simple, but often overlooked. It’s important that we make sure that all office and facility tours are completed as well as introductions.
Mentoring
Allocate suitable mentor/buddy and design expectations for all three: the mentor, the buddy, and the new recruit with regard to how they will work together.
Tools
Making sure that all newly provisioned technology is set up and ready to go. Businesses can also include user guides as a reference – which would feature information about the company policies and any protocols in regard to the use of company-owned equipment and technology.
Make them feel welcome
Last but not least, this is one of the most important bits! You may be able to find millions of fun ways to welcome a new hire into the fold. Some examples are company swag packs, team lunches, or photos of their new team members with brief fun bios are a good way to break the ice!
In the nutshell, it is important to provide them the support they need at different stages, but with a well-planned onboarding-process from the get-go, organizations could do so much to help new hires settle into their new position.